TKG offers our clients the following Services:
- Face-to-face interviews.
- Mystery Shopping.
- Snapshot/intercept/Exit
Surveys.
- Tracking studies-brand
health and advertising.
- Telephonic interviews.
- Focus Group Discussions.
- In-Depth Interviews.
- Immersions.
- Data Capturing; and
- Data Analysis.
In all these surveys, TKG has the capability to provide:
1. A full research consultancy service
Survey design.
- Develop our understanding of the project.
- Recommend an approach.
- Advise on potential problem areas and likely solutions.
- Propose timing schedule and costing.
- Data collection.
- Data analysis.
- Reporting of findings
2. Monitor continually to ensure our quality standards are adhered to.
100% of questionnaires checked for logic and
completeness.
- · 20% of fieldwork accompanied by a supervisor.
- · 20% of fieldwork back checked by a supervisor
-
3. Work with our clients to improve their ability to make decisions through
Interpreting findings.
Building of a long term relationship.
Our Enumerator Training
All our enumerators/fieldworkers are trained to understand:
- Project objectives.
- Project timelines.
- The flow of the questions.
- Any ethical, socio-political or cultural issues
that may be of significance to the project.
- The need for quality data
- Interviewing tactics.
- People skills.
- Telephone etiquette.
- Depending
on the size of the project and the complexity of questionnaire designing as
well as logistics, enumerators are trained in the following ways:
- Either they all come to one place from their
respective regions for training; or
- Trainers go to the regions to train enumerators; or
- Regional supervisors meet for training and in turn
go back to their respective regions to train their teams.
- For projects outside Namibia, the TKG Operations
Director travels to the respective countries to train and ensure that the
project is running smoothly.